Client Service Assistant

Marine Benefits, Inc.

₦544.2-680.2K[月薪]
混合办公 - 马卡蒂1-3年经验本科全职
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职位描述

福利待遇

  • 津贴

    话费补贴

  • 员工表彰与奖励

    年度考核

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

  • 其他

    手机折扣, 利润分成

  • 额外福利

    免费餐, 退休计划

  • 休假和请假

    丧假, 产假和陪产假, 病假, 单亲假, 女性特殊假, 休假

  • 工作生活两不误

    弹性时间, 居家办公

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职位描述

  • Daily census updates including addition/deletion of members, updating crew vessel assignments, and client and manning transfers.
  • Monthly/quarterly/yearly invoice details preparation.
  • Presentation of Medical plan during Pre-Departure Orientation Seminars (PDOS) to clients.
  • Provide update census list to local partner providers for issuance of membership cards and records.
  • Provide assistance on client issues and ensure that reported complaints are resolved.
  • Escalate issues as needed and work with support teams to increase customer satifaction.


Top Benefits and Perks:

  • The countries best medical coverage for you and your family, with an annual limit of 100,000 USD (Almost 6,000,000 PHP) per insured member.
  • Profit sharing (0-4 months extra salary per year - Performance based - Potential of 100K)
  • Flexible hybrid work set-up (7-10 days in the office per month).
  • Subsidized mobile plan (1,000 PHP)
  • Internet allowance (1,000 PHP)
  • 1-time 20,000 PHP allowance for home office set-up

职位要求

  • Bachelor's/college degree in Business Administration, Management, Marketing, Advertising or equivalent.
  • 2–3-year work experience in a comparable, professional services environment and client service experience.
  • Ability to handle multiple responsibilities.
  • Ability to effectively work as a member of a diverse team.
  • Proficient in Microsoft Office programs, especially Excel.
  • Self-starter, organized, detail-oriented, and accurate.
  • Strong problem-solving skills.
  • Strong communication/interpersonal skills (oral and written).
English language客户服务解决问题非常有职业道德人际交往能力Back office supportTeam player
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Doris Dalisay

HR ManagerMarine Benefits, Inc.

三天内活跃

工作地址

29/F, Pacific Star Bldg, Makati Avenue, 1226 Sen. Gil J. Puyat Ave, Makati, Metro Manila, Philippines

发布于 27 May 2025

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