Customer Service Representative

Trinity Workforce Solutions, Inc.

₦428.7-714.5K[Monthly]
On-site - Mandaluyong<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Description

  • Assist customers with inquiries and issues via phone, email, or chat.
  • Provide product information and support to enhance customer satisfaction.
  • Resolve complaints efficiently while maintaining a positive attitude.
  • Maintain accurate records of customer interactions in the database.
  • Collaborate with team members to improve service processes.

Requirements

  • Educational Qualifications: High School Diploma or equivalent required.
  • Experience Level: Less than 1 year of customer service experience preferred.
  • Skills and Competencies: Strong communication, problem-solving abilities, and proficiency in basic computer applications.
  • Working Conditions: Primarily office-based, with possible shifts; fast-paced environment.
  • Qualities and Traits: Friendly, empathetic, and patient approach, with a positive attitude toward customer care.
Customer ServiceEnglish LanguageProblem SolvingStrong Work EthicOrganizational SkillsPeople SkillsCall CentreSales Pitching and Closure
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Angela Gutierrez

Delivery ManagerTrinity Workforce Solutions, Inc.

High response rate

Working Location

Robinsons Cybergate Tower 1. Cybergate, Cybergate Street, Mandaluyong, 1550 Metro Manila, Philippines

Posted on 16 April 2025

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