Customer Service Representative

Alorica

₦567.9-709.9K[Monthly]
On-site - PasayNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Job Training

  • Time Off & Leave

    Birthday Leave, Sick Leave

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Description

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and complaints efficiently.
  • Maintain accurate records of interactions and transactions.
  • Collaborate with team members to improve service processes.
  • Stay updated on products and services to assist customers effectively.
  • Assist customers, resolve inquiries, handle calls in a call center environment, and maintain discretion.

Requirements

  • Job Title: Customer Service Representative
  • Education: At least High/Senior High School diploma required.
  • Experience: No previous experience required; training will be provided.
  • Skills and Competencies: Proficient in English, strong people skills, problem-solving abilities, technical skills, and interpersonal skills.
  • Working Conditions: Fast-paced office setting, part of a collaborative team.
  • Qualities: Strong work ethic, team player, adaptable, and proactive.
English LanguageCustomer ServiceTeam PlayerStrong Work EthicPeople SkillsProblem SolvingTechnical SkillsCall CentreInterpersonal SkillsDiscretion
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Angelique Salazar

HR OfficerAlorica

Working Location

Ground Floor, Three E-Com Center. Bayshore Ave, Pasay, Metro Manila, Philippines

Posted on 02 May 2025

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