Customer Service Representative

Metacom Business Process Outsourcing

₦838.9-978.7K[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
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Job Description

Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and issues efficiently and professionally.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service quality.
  • Stay updated on product knowledge to assist customers effectively.
  • Handle feedback to improve customer satisfaction.

Requirements

  • Educational Qualifications: Bachelor's degree in a relevant field.
  • Experience Level: Less than 1 year of customer service experience preferred.
  • Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
  • Responsibilities and Duties: Assist customers, resolve inquiries, and maintain satisfaction.
  • Working Conditions: Office environment, possible remote options.
  • Qualities and Traits: Patient, empathetic, and detail-oriented.
Customer Service
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Brian Lamban CSSWB

HR ManagerMetacom Business Process Outsourcing

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Working Location

McKinley Hill Cyberpark. G2MX+X6V, Taguig, 1638 Metro Manila, Philippines

Posted on 09 June 2025

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