Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Commission
Insurance Health & Wellness
Life Insurance
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Vacation Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and issues promptly and effectively.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
- Strive for customer satisfaction and loyalty.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Fresh graduates or current students are encouraged to apply.
- Skills and Competencies: Strong communication, problem-solving, and customer service skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and ensure satisfaction.
- Working Conditions: Office environment, with possible remote work options.
- Qualities and Traits: Empathetic, patient, and detail-oriented individuals preferred.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 02 July 2025
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