Tasks 

• Answer Account, Billing, Service, and Network concerns.
• Assist in Retention of Cancellation of service for both Mobile and Fixed Service 
• Save customers via offered services. 

Overview

• Day Shift
• Australian Telecommunication Account
• Process customer service-oriented calls from customers 

Perks

• Top performers will fly to Australia for FREE*
• Other rewarding incentives await top sellers and performers

Qualifications

• Must be 18 years old and above
• Completed High School (Old Curriculum), Senior High School
• A sales background is an advantage
• Amenable to work on holidays, weekends, and shifting schedules
• Professional, enthusiastic, and customer service-oriented

 Skills Required

• Excellent conversational skills
• Demonstrated problem-solving and analytical skills
• Exhibit active listening and keen attention to details
• Persistent and results-oriented
• Ability to multitask and access multiple data sources simultaneously
• Ability to probe effectively
• Sales target/conversion included in the metrics