Customer Support Associate

Metacom Business Process Outsourcing Solution Inc.

₦541.9-677.4K[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Disability Insurance, Health Insurance, Life Insurance, HMO

  • Others

    Company Social Events, Office Parties

  • Perks Benefits

    Company Equipment

  • Professional Development

    Job Training

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

  • Serve as the primary point of contact for customers' inquiries and concerns.
  • Provide accurate information about products and services.
  • Resolve complaints effectively and efficiently.
  • Maintain records of customer interactions.
  • Collaborate with other departments to enhance customer experience.
  • Support team goals through positive attitude and teamwork.

Requirements

  • Educational Qualifications: Bachelor’s degree/ 2nd year college undergraduate
  • Experience Level: 6 months of international bpo experience.
  • Skills and Competencies: Proficiency in English, knowledge of compliance procedures, and eagerness to learn and adapt.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and ensure satisfaction.
  • Working Conditions: Fast-paced environment, may involve shift work.
  • Qualities and Traits: Strong communication skills, patience, empathy, and ability to work as part of a team.
English Languagecomplianceeagerness
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Carmina Cuala

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Reply 1 Time Today

Working Location

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Posted on 14 July 2025

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Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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