Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information and resolve issues efficiently.
- Maintain detailed records of customer interactions.
- Collaborate with internal teams to enhance customer satisfaction.
- Provide feedback to improve processes and services.
- Ensure compliance with company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: 1-3 years of relevant experience in customer service or call center environments.
- Skills and Competencies: Excellent English language proficiency, strong communication skills, and problem-solving abilities.
- Working Conditions: Office setting, occasional overtime may be required.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines
Posted on 29 July 2025
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