IT Technical Support

MEGAMAXX COMPUTER SHOP

₦431.1-574.8K[Monthly]
On-site - CebuNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Equity Incentive Plan, Commission, Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Time Off & Leave

    Sick Leave

Description

  • Technical Support: Provide first-line support for IT incidents and requests via phone, email, and in-person, troubleshooting hardware and software issues.
  • Issue Resolution: Diagnose and resolve technical hardware and software issues, escalating to senior IT staff when necessary.
  • User Assistance: Assist users with system access, software installation, and configuration of hardware and software applications.
  • Documentation: Maintain accurate records of support requests, issues, and resolutions in the ticketing system; document troubleshooting steps for future reference.
  • Maintenance: Assist in the setup, configuration, and maintenance of computers, printers, and other peripheral devices.
  • Requirements

  • NBI
  • MEDICAL
  • GOVERNMENT BENEFITS
  • LinuxAmazon Web ServicesWeblogic
    Preview

    Ramonito Delpin

    OwnerMEGAMAXX COMPUTER SHOP

    Working Location

    MegaMaXx Internetcafe,Cebu,Philippines

    Posted on 15 January 2025

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