GCash KYC Program Lead

KYC Program Lead

GCash

Negotiable

On-site - Taguig3-5 Yrs ExpDiplomaFull-time

Description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

I. Program Management

Develop and manage structured programs related to ongoing monitoring of customer (such as Periodic Review and Event Driven Review) and offboarding of customer (L1 and L3 offboarding) procedures, ensuring they meet BSP regulations and align with organizational policies.

II. Regulatory Alignment & Process Oversight

Maintain and monitor adherence to BSP requirements, ensuring that all customer monitoring and offboarding programs comply with relevant regulations.

III. Project Coordination & Timely Execution

Lead the coordination of multiple cross-functional teams, including CXM, CL&G, and Products Teams etc., to ensure smooth execution of programs and on-time delivery of tasks.

IV. Cross-Functional Collaboration

Act as the liaison between departments, ensuring clear communication and collaboration across teams for efficient implementation of customer monitoring programs.

V. Program Improvement & Reporting

Continuously evaluate and identify opportunities for improving customer monitoring programs. Prepare and present comprehensive reports on progress, performance metrics, and key insights to senior management.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package