As a Network Care Center Admin, you’ll be at the heart of our charger network operations—monitoring real-time performance, troubleshooting incidents, and ensuring a seamless experience for customers and stakeholders.

Key Responsibilities

• :
  Monitor charger network and infrastructure via network too
• lsIdentify and escalate issues to internal teams or vendo
• rsRespond to customer and stakeholder concerns in real-ti
• meExecute scheduled maintenance and enhancemen
• tsMaintain strong documentation and knowledge manageme
• ntParticipate in 24/7 on-call rotation for incident respon
• seSupport systems management, logs review, and preventive chec

ksMinimum Qualification

• s:
  Bachelor’s degree or equivalent in IT, Electrical Technology, or related fi
• eld1–2 years of experience in a technical support or infrastructure r
• oleStrong understanding of networking concepts (TCP/IP, DHCP, DNS, LAN/W
• AN)Analytical, proactive, and customer-focused mind
• setEffective communicator in both English and Filip
• inoProficient in Microsoft Office (Word, Excel, PowerPoi

Please refer to job description.