Job Description:

• Trains and assists interns on how to reply to clients effectively, provide clear explanations of review programs, and resolve concerns to ensure a positive experience.
• Trains and assists interns on how to Promote and upsell review packages by identifying client needs and recommending suitable options to meet their goals.
• Trains and assists interns on how to provide clear explanations of review programs, and resolving concerns to ensure a positive experience.
• Trains and assists interns on how to build strong relationships with clients, follow up on their progress, and ensure satisfaction to encourage repeat business and referrals.
• Assists interns in responding to clients' inquiries.
• Check how interns communicate with clients using Facebook Messenger and comments, and provide feedback on it.

Qualifications:

• Has a bachelor's degree in business administration, marketing, or any related course.
• Has experience in sales, client support, or customer service.
• Has adept experience in using Facebook for client communication and interaction.
• Has strong communication and interpersonal skills.
• Has good problem-solving and upselling skills.
• Has the ability to train and mentor interns effectively.
• Has the skills to train and guide interns effectively.

Please refer to job description.