Quality Analyst Lead

Moder Solutions

₦1.2-1.8M[Monthly]
On-site - Cebu5-10 Yrs ExpBachelorFull-time
Share

Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Dental Insurance, Life Insurance, HMO

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

Read More

Description

  • Lead and manage the QA team to ensure compliance with quality standards and organizational goals.
  • Develop, implement, and continuously improve QA processes, methodologies, and tools.
  • Conduct quality audits and monitor team performance to identify areas for improvement.
  • Collaborate with cross-functional teams to address quality gaps and recommend process enhancements.
  • Utilize data analytics to identify trends, root causes of quality issues, and performance improvement opportunities.
  • Ensure alignment of QA processes with client and regulatory requirements, particularly in collections or financial accounts.
  • Provide training, mentorship, and support to QA team members to foster professional growth.
  • Prepare and present quality reports and insights to stakeholders, highlighting key performance metrics and improvement initiatives.
  • Champion continuous improvement frameworks, such as Six Sigma, Lean, or similar methodologies, to drive process efficiency.

Requirements

Education and Certifications

  • Bachelor's degree in Business, Finance, Analytics, or a related field.
  • Six Sigma Certification (Green Belt or higher) or equivalent continuous improvement certification is highly preferred.


Experience

  • 5+ years of experience in Quality Assurance, with at least 2 years in a leadership role.
  • Proven experience in collections, financial accounts, or similar domains is preferred.
  • Strong background in data analytics and experience with tools such as Excel, Tableau, Power BI, or similar platforms.


Skills

  • In-depth understanding of QA principles, methodologies, and best practices.
  • Excellent analytical and problem-solving skills with the ability to interpret complex data.
  • Strong leadership and interpersonal skills to manage teams and collaborate across departments.
  • Exceptional communication skills, both written and verbal.
  • Detail-oriented with a focus on maintaining high-quality standards.


Amenable to work in 1Nito Tower Cebu City or JDN IT Square in Mandaue City

Customer ServiceProblem SolvingStrong Work EthicAccount ManagementMS OfficeTableauPower BISix Sigma CertificationOrganizational SkillsAdobe Suite
Preview

Anjaneth Sepe

HR OfficerModer Solutions

Reply 0 Times Today

Working Location

Moder Solutions Inc., 2nd floor, JDN Square, P.Remedio St, Mandaue City, 6014 Cebu, Philippines

Posted on 10 July 2025

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.