Title: Sales Account Manager

Location: Remote – Philippines Based

Type: Full-Time 

GW Products is one of the fastest-growing B2B distributors of alternative products in the U.S., serving over 175,000 retail customers with a high-demand catalog that includes vapes, nicotine pouches, beverages, compressed gases, and accessories. As we scale rapidly, we’re investing in a dedicated global team to manage and grow customer relationships with precision and care.

We’re hiring Sales Account Managers based in the Philippines to manage, retain, and grow our U.S.-based retail accounts. This is a relationship-focused role, ideal for professionals with remote sales experience, strong CRM skills, and the ability to thrive while working U.S. time zones.

• Manage a portfolio of active retail clients, ensuring satisfaction, retention, and growth
• Identify upsell and cross-sell opportunities across our catalog
• Serve as the main point of contact for client communication, questions, and order support
• Build strong, trust-based relationships with key accounts
• Track account performance and maintain accurate CRM data (Go High Level & Odoo)
• Collaborate with logistics and operations teams to ensure smooth order fulfillment
• Monitor account health and proactively address any issues or concerns

Compensation & Incentives

• Competitive Base Salary (depending on experience)
• Commission Plan for upsells and account growth
• Client Retention Bonuses
• Tools Provided: CRM/ERP Access, Product Training, Communication Scripts
• Growth Potential into senior account roles or team leadership

What We Offer

• A performance-driven environment with uncapped commission potential
• Exposure to a fast-growing U.S. brand with a massive retail base
• Training and development programs to sharpen your skills
• Full remote flexibility with a supportive, international team
• Career advancement opportunities as we expand globally

• 2+ years of experience in sales account management or client-facing sales
• Previous remote sales or BPO experience is highly preferred
• Ability to manage multiple accounts and maintain strong attention to detail
• Fluent in English with excellent verbal and written communication skills
• Comfortable working U.S. business hours
• Proficient in CRM and ERP systems (Go High Level and Odoo preferred)