As a  Sales Representative, you will play a key role in growing our customer base and maintaining strong relationships with new and long-time clients. Your responsibilities include:

1. Customer Assistance – Engage with new and existing customers in person and/or via phone, email, live chat, and addressing inquiries and concerns
2. Product Knowledge – Stay up-to-date with our natural pet product line and confidently educate customers
3. Sales – Meet and exceed monthly sales targets
4. Order Processing – Assist in placing orders, tracking shipments, and handling exchanges
5. Problem Solving – Provide excellent customer service and resolve any issues or concerns
6. Relationship Building – Foster long-term relationships with clients and network with prospective clients, ensuring high customer satisfaction
7. Process Improvement – Identify opportunities to enhance customer experience and internal processes. Collaborate with sales and support teams to ensure a seamless customer experience.

• Bachelor's/College Degree in Business Administration, Management, Commerce, Marketing, or equivalent
• Applicant from different industries are encouraged to apply
• Experience in sales and providing solutions to customer needs
• Good communication and interpersonal skills
• Sales Mindset - goal driven, proactive and persuasive