Legend of Ice Recruitment & Services Incorporated Social Media Representative

Legend of Ice Recruitment & Services Incorporated

₦403.8-538.4K[Monthly]

On-site - Quezon CityNo Exp RequiredDiplomaFull-time

Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave

Attending to all customer queries, concerns, and comments posted to the company's social media platforms.
Liaising with sales personnel, product managers, and the marketing team to meet and exceed customer expectations.
Reviewing all social media posts for accuracy and ensuring inappropriate content is removed.
Working with the marketing team to develop comprehensive social media strategies.
Maintaining a working knowledge of company products to effectively communicate with customers.
Attending social media-related meetings as required to represent the company.
Creating and maintaining strong relationships with company partners and external stakeholders.
Staying informed on social media trends, innovations, and changes.

A bachelor's degree in social media management, marketing, or a related field.
A year of customer service experience would be beneficial.
Excellent knowledge of social media best practices.
Ability to effectively use a variety of social media platforms, such as Twitter, Facebook, Instagram, LinkedIn, and Google+.
Solid customer service skills.
Good communication and interpersonal skills.
Ability to work independently in a fast-paced environment.

SalesMarketingSocial MediaNegotiationCollaborationPromotionsOffline MarketingGraphs