Technical Support Representative

Miranda HR

₦406.4-541.9K[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Employee of the Month Award, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Gym Membership, Parking Space

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Assist customers with technical inquiries related to products and services.
  • Diagnose and troubleshoot hardware and software issues.
  • Provide clear instructions and solutions via phone, email, or chat.
  • Document interactions and maintain records of customer issues.
  • Collaborate with other departments to resolve complex problems.
  • Stay updated on product knowledge and technical advancements.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience necessary; training will be provided.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and technical knowledge.
  • Working Conditions: Office environment with defined shifts; may require overtime during peak periods.
  • Qualities and Traits: Patient, empathetic, tech-savvy, and detail-oriented.
Technical SupportTechnical Sales
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Princess Manalo

HR OfficerMiranda HR

Reply 0 Times Today

Working Location

Jupiter. Jupiter, Makati City, Metro Manila, Philippines

Posted on 09 July 2025

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