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Implementation and Configuration

• Lead the implementation of Dynamics 365 Business Central and Retail solutions throughout the full project lifecycle

Retail Domain Expertise

• Apply in-depth knowledge of retail industry processes, including POS operations, inventory management, and supply chain optimization
• Address retail-specific business challenges and identify opportunities for process improvement using Business Central and Retail functionalities
• Customize and extend Retail features to meet unique retail client needs.

Client Interaction and Training

• Conduct user acceptance testing (UAT) sessions and provide comprehensive training to retail clients
• Deliver effective consultancy throughout the project lifecycle, offering expert advice on retail best practices.
• Undertake presentations and demonstrations to prospective retail clients, showcasing the capabilities of Business Central and Retail

Technical Support and Problem-Solving

• Provide technical support to retail customers, resolving issues related to Business Central and Retail
• Demonstrate strong problem-solving skills and a proactive approach to addressing retail-specific challenges
• Collaborate with cross-functional teams to align technology solutions with business needs

Pre-Sales and Product Knowledge

• Support the sales team by providing technical expertise during pre-sales activities
• Stay updated on the latest features and developments in Dynamics 365 Business Central and Retail.
• Contribute to the product/solution vision and roadmap, particularly for retail-focused enhancements

Documentation and Reporting

• Develop comprehensive documentation for implemented solutions and customizations
• Create and deliver key, informative reports to stakeholders on project progress and system performance.
• Configure Business Central and Retail modules to meet specific customer requirements in the retail sector.
• Gather and analyze business requirements from retail clients to ensure optimal system setup.
• Prepare and import data into Business Central, ensuring data integrity and accuracy

Schedule:

• Day shift
• Monday to Friday

Job Type: Full-time

• Bachelor's or Master's degree in Computer Science, Engineering, or related field
• Minimum 10+ years of experience in a MS Dynamics 365 (Business Central) consultancy role, with a focus on retail implementations.
• Proven experience with Retail implementation and configuration
• Strong financial knowledge and understanding of retail-specific financial processes
• Excellent verbal and written communication skills, with the ability to interact effectively with teams across geographies
• Experience with localization requirements for diverse countries and fiscal regulations
• Demonstrated success in delivering high-quality technology services in a fast-paced, dynamic environment
• Ability to work effectively in cross-functional team environments, including business, product development, and supply chain teams
• The ideal candidate will be an out-of-the-box thinker, comfortable in a fast-paced, ambiguous environment, and capable of adapting to rapidly shifting priorities in the retail sector. They should have a passion for retail technology and a commitment to delivering innovative solutions that drive business success for our clients.