Customer Service Associate | Wireless & Broadband Services | Clark

Sutherland Philippines

₦538.4-807.5K[月薪]
现场办公 - 邦板牙无需经验高中全职
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职位描述

福利待遇

  • 员工表彰与奖励

    业绩加成, 员工表彰计划, 奖励机制

  • 法定福利

    13薪

  • 健康保险

    现场医疗服务, 人寿保险, 健康维护组织

  • 额外福利

    健身房会员资格, 睡眠区

  • 职业发展

    员工援助计划, 职业发展

  • 休假和请假

    产假和陪产假, 病假, 单亲假, 休假

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职位描述

  • Handle customer inquiries through phone, email, and chat.
  • Offer precise information about products and services.
  • Address and resolve customer concerns promptly.
  • Record and update customer interactions in the system.
  • Work closely with the team to improve service delivery.
  • Uphold a courteous and professional attitude at all times.

职位要求

  • Education: High School/Senior High School diploma required.
  • Experience: No prior BPO experience needed; training provided.
  • Skills: Strong communication, problem-solving, and organizational abilities; proficient in English.
  • Responsibilities: Assist customers via phone or email, handle inquiries, and resolve concerns efficiently.
  • Key Traits: Excellent interpersonal skills, patience, empathy, and a positive attitude.
人际交往能力组织技能解决问题英语
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Irene Nuguid

LeadSutherland Philippines

高响应率

工作地址

Sutherland, GF, Mon Tang Avenue, Mon Tang Ave., Balibago, Angeles, Pampanga, Philippines

发布于 22 March 2025

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Sutherland Philippines

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