Call Center Agent

RSD Human Resource Management Consultancy

₦532.7-665.8K[月薪]
现场办公 - 马尼拉少于1年工作经验高中全职
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职位描述

职位描述

  • Respond to customer inquiries via phone, chat, or email.
  • Provide accurate information and resolve issues efficiently.
  • Maintain a positive and professional demeanor.
  • Document interactions and update customer records.
  • Collaborate with team members to improve service quality.
  • Meet performance targets and service level agreements.

职位要求

  • Educational Qualifications: Must have completed High/Senior High School.
  • Experience Level: Less than 1 year of experience in a call center environment is preferred.
  • Skills and Competencies: Excellent communication skills, problem-solving abilities, and familiarity with CRM software.
  • Responsibilities and Duties: Answer inbound calls, assist customers with inquiries, and document interactions.
  • Working Conditions: Office or remote work setting; may require shifts.
  • Qualities and Traits: Strong interpersonal skills, patience, and a positive attitude.
英语客户服务销售推介和结束人际交往能力人际交往能力
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Maricel Viovicente

Career Architect IIRSD Human Resource Management Consultancy

今日回复 1 次

工作地址

10th Floor, Cyberpark Tower 1

发布于 31 July 2025

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