Metacom Business Process Outsourcing Solution Inc. Customer Service Representative

Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

₦801.8-935.5K[月薪]

现场办公 - 达义1-3年经验本科全职

福利待遇

员工表彰与奖励
提成, 业绩加成, 奖励机制
法定福利
13薪, 带薪假
健康保险
意外死亡和伤残保险, 牙科保险, 残疾保险, 健康保险, 健康维护组织
职业发展
工作培训
休假和请假
病假, 休假

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职位描述

Respond to customer inquiries via phone, email, and chat.
Address customer inquiries, resolve complaints, provide product information, and ensure customer satisfaction.
Provide product information and troubleshoot issues effectively.
Maintain accurate customer records and update databases.
Collaborate with team members to enhance customer satisfaction.
Follow company policies and procedures to ensure compliance.

职位要求

Educational Qualifications: Bachelor’s degree in Business Administration or related field.
Experience Level: 1-3 years of experience in customer service or call center environments.
Skills and Competencies: Proficient in customer service practices, call center operations, back office support, and technical troubleshooting.
Working Conditions: May involve working shifts, including evenings and weekends, in a call center setting.
Qualities and Traits: Strong communication, problem-solving abilities, attention to detail, and a customer-oriented mindset.

客户服务呼叫中心后台支持技术技能

Preview

Monica Dela Cruz

HR OfficerMetacom Business Process Outsourcing Solution Inc.

今天活跃

工作地址

Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines

发布于 20 July 2025