Concierge

Helpro Multipurpose Cooperative

₦403.8-538.4K[月薪]
现场办公 - 达义少于1年工作经验本科全职
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职位描述

福利待遇

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

职位描述

  • Greet and register guests upon arrival.
  • Manage check-in and check-out processes efficiently.
  • Handle guest inquiries and resolve complaints promptly.
  • Provide information about hotel services and local attractions.
  • Maintain accurate records of reservations and payments.
  • Collaborate with housekeeping and maintenance teams for optimal guest experiences.
  • Ensure a welcoming and professional atmosphere at the front desk.

职位要求

  • Educational Qualifications: Bachelor’s degree in Hospitality Management or relevant field.
  • Experience Level: Less than 1 year of experience in a hotel or customer service role.
  • Skills and Competencies: Proficient in English, strong customer service skills, adept in CRM, excellent communication, and interpersonal skills.
  • Responsibilities and Duties: Greet and assist guests, manage reservations, handle inquiries, and resolve complaints.
  • Working Conditions: Fast-paced hotel environment, may require evening, weekend, or holiday shifts.
  • Qualities and Traits: Friendly demeanor, problem-solving abilities, attention to detail, and a passion for hospitality.
英语客户服务客户关系管理沟通技能人际交往能力
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Melrose Sucgang

Recruitment HeadHelpro Multipurpose Cooperative

今日回复 2 次

工作地址

Three World Square. 34th St, Taguig, Metro Manila, Philippines

发布于 22 May 2025

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Helpro Multipurpose Cooperative

未融资

501-1000人

招聘公司

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