Call Center Agent - Educational Assistance Provider (Php 19,500)
Alorica
職位描述
福利待遇
津貼
餐補
員工表彰與獎勵
績效獎金, 獎勵機制
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
現場醫療服務, 健康保險, 健康維護組織
額外福利
睡眠區
休假和請假
病假, 休假
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints efficiently and courteously.
- Maintain a positive and professional attitude at all times.
- Document interactions and update customer records as necessary.
- Meet performance metrics and goals set by management.
- Job Title: Call Center Agent
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Proficiency in English, strong customer service, problem-solving abilities, organizational skills, and teamwork.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain accurate records, and ensure customer satisfaction.
- Working Conditions: Fast-paced office environment, may require shift work.
- Qualities and Traits: Positive attitude, strong interpersonal skills, adaptability, and reliability.
Cedryck Alyn Ross Labora
HR OfficerAlorica
工作地址
Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines
發布於 27 February 2025
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