Customer Service Representative
KMDC Employment Services
職位描述
福利待遇
津貼
餐補, 交通補貼
員工表彰與獎勵
佣金, 績效獎金, 年度考核, 員工表彰計畫, 獎勵機制
法定福利
13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS
健康保險
現場醫療服務, 健康保險, 人壽保險, 精神保險, 視力保險, 健康維護組織
額外福利
員工折扣, 退休計畫, 睡眠區
簡介
- Provide exceptional customer service via phone.
- Assist customers with inquiries, complaints, and service requests.
- Maintain a positive, empathetic, and professional demeanor.
- Resolve issues efficiently and escalate complex cases as needed.
- Document interactions accurately in the customer relationship management system.
- Collaborate with team members to improve service quality.
職位要求
- Educational Qualifications: High School Diploma or equivalent required.
- Experience Level: At least 1year of experience in BPO preferred.
- Skills and Competencies: Proficient in English communication, both written and verbal; strong problem-solving skills; ability to handle complaints effectively.
- Working Conditions: Office environment with occasional overtime during busy periods.
- Qualities and Traits: Empathetic, patient, detail-oriented, and a team player.
Kristen Marie Dela Cruz
RecruiterKMDC Employment Services
剛剛回覆
工作地址
TaskUs Meycauayan - Fort Excellence. Supima Square Bldg. 1, 367 Malhacan Rd, City of Meycauayan, 3020 Bulacan, Pilipinas
發布於 18 June 2025
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