The Senior Operations Associate will contribute to supporting back-office tasks by processing account adjustments and complaint resolution.

What you will do:

• Processing of adjustment related to disputes
• Complaint resolution
• Ensuring timeliness and accuracy of adjustments

What we are looking for:

• Graduate of any 4-year Business Course
• With at least 1 year experience in credit card operations, especially in clearing and adjustments
• Proficient in MS Office especially MS Access
• Has excellent written, oral communication, and presentation skills
• Good analytical skills with high attention to details

Please refer to job description.