Technical Support Representative
Crescendo Staffing and Business Consulting Inc.
職位描述
福利待遇
員工表彰與獎勵
佣金, 績效獎金, 獎勵機制
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康保險, 健康維護組織
職業發展
工作培訓
休假和請假
病假, 休假
- Respond to inbound technical support inquiries via phone, chat, or email.
- Diagnose and troubleshoot hardware, software, network, or device-related issues.
- Provide clear instructions and guidance to help customers resolve technical problems.
- Escalate complex issues to higher-level support or engineering teams when necessary.
- Document all customer interactions, issues, and resolutions accurately in the system.
- Follow up with customers to ensure issues are fully resolved and satisfaction is achieved.
- Stay up to date on product updates, features, and common technical issues.
- Meet performance metrics such as resolution time, customer satisfaction, and call handling.
- Minimum 24 Mos. BPO/ Call Center Experience in International Voice Accounts
- With Minimum 6 mos BPO Tech Experience in Voice Account
- HS/SHS grads
- Must have a Laptop or Desktop for Virtual process
Mark Christian de Guzman
HR OfficerCrescendo Staffing and Business Consulting Inc.
回應率高
工作地址
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
發布於 27 June 2025
猜你想看
查看更多Portuguese Technical Support (Php 85,000 + Eastwood, Quezon City)
J-K Network Services₦2.1M[月薪]
现场办公 - 奎松市1-3 年經驗學歷不限全職
J-K European JobsRecruiter
Technical Support Representative
Strategic and Advance Marketing Services Corporation₦367.1-442.2K[月薪]
现场办公 - 奎松市應屆畢業生/學生本科全職
Kyla AlbuenaHR Officer
Technical and Admin Support
People360 Consulting Corporation₦367.1-489.5K[月薪]
现场办公 - 奎松市無需經驗本科全職
Quenie FranciscoHR Recruitment Officer
Technical Support Representative - Sta Mezza Site
TalentLink Outsourcing₦611.8-734.2K[月薪]
现场办公 - 奎松市<1 年經驗高中全職
Prince VillacoraHR Manager
Technical Support
Greentech Electrical and Electronics Corporation₦489.5-856.6K[月薪]
现场办公 - 奎松市1-3 年經驗本科全職
Greentech Electrical and Electronics CorpHR Officer
Bossjob安全提醒
若該職位需要您出國工作，請提高警惕，並小心詐騙。
如果您在求職過程中遇到雇主有以下行為， 請立即檢舉
- 扣留您的身分證件，
- 要求您提供擔保或收取財產，
- 迫使您投資或籌集資金，
- 收取非法利益，
- 或其他違法情形。
