Call Center Agent

StackPH

₦541-811.5K[Monthly]
On-site - PasigNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Employee of the Month Award, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Parking Space, Sleeping Quarters

  • Professional Development

    Employee Assistance Program, Job Training

  • Time Off & Leave

    Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Respond to customer inquiries and provide accurate information.
  • Manage incoming calls and resolve issues efficiently.
  • Document customer interactions and maintain records.
  • Follow up on customer requests and ensure satisfaction.
  • Collaborate with team members to enhance service quality.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Proficiency in the English language, strong customer service skills, and basic technical skills are essential.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide accurate information.
  • Working Conditions: Office environment with a focus on teamwork and communication.
  • Qualities and Traits: Must be a team player, have a positive attitude, and possess excellent listening skills.
English LanguageCustomer ServiceTeam PlayerCall CentreTechnical Skills
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Artuz Mark

HR ManagerStackPH

More than ten replies today

Working Location

Concentrix - Bridgetowne Exxa, Concentrix - Bridgetowne Exxa8th Floor, Bridgetowne Business Park EXXA Tower, Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Posted on 13 August 2025

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StackPH

Pre-Series A

101-500 Employees

BPO & Call Center

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