Call Center Agent
Miranda HR
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Life Insurance, HMO
Description
- Answer incoming customer calls professionally and efficiently.
- Provide information regarding products and services.
- Assist with customer inquiries, complaints, and support requests.
- Document call details and resolution in the system.
- Maintain a positive and empathetic attitude towards customers.
- Collaborate with team members to improve customer satisfaction.
Requirements
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: 1-3 years of experience in a call center or customer service environment.
- Skills and Competencies: Proficient in English, strong communication, and problem-solving skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide excellent service.
- Working Conditions: Fast-paced office environment requiring telephone communication.
- Qualities and Traits: Empathetic, attentive, patient, and able to work under pressure.
Kriszelle Mangulabnan
HR OfficerMiranda HR
High response rate
Working Location
C-5 & Eulogio Rodriguez Jr. Ave. C-5 & Eulogio Rodriguez Jr. Ave, Quezon City, 1800 Metro Manila, Philippines
Posted on 31 July 2025
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