Miranda HR Call Center Agent

Call Center Agent

Miranda HR

₦405.8-541K[Monthly]

On-site - PasigNo Exp RequiredHigh/Senior High SchoolFull-time

Benefits

Allowances
Transportation Allowance, Medical Reimbursement
Employee Recognition and Rewards
Performance Bonus, Anniversary Gifts, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Health Insurance, Life Insurance, Occupational Accident Insurance, HMO
Perks Benefits
Free Meals, Gym Membership, Parking Space
Professional Development
Job Training

Respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Resolve customer complaints and issues efficiently.
Maintain detailed records of interactions.
Meet performance metrics in quality and productivity.
Collaborate with team members to enhance customer satisfaction.

Requirements

Educational Qualifications: High School or Senior High School diploma required.
Experience Level: No prior experience needed; training will be provided.
Skills and Competencies: Proficient in English, with strong customer service and people skills. Ability to manage accounts and demonstrate effective technical and digital marketing skills.
Working Conditions: Fast-paced call center environment, requiring flexible hours and adaptability.
Qualities and Traits: Strong work ethic, team player, and well-organized.

English LanguageCustomer ServicePeople SkillsCall CentreAccount ManagementStrong Work EthicTeam PlayerTechnical SkillsDigital MarketingOrganizational Skills