In House Collection Associate
Toyota Financial Services Philippines
Job Description
Benefits
Allowances
Telecommunication Allowance, Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Commission, Performance Bonus, Anniversary Gifts, Employee Recognition Program, Holiday Gifts, Incentives, Quarterly Gifts
Government Mandated Benefits
13th Month Pay, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Description
- Handles and monitors in-house collection follow-up bucket of 1-30 days past due.
- Negotiates settlement or promise to pay date from past due accounts; advises and counsels clients then recommends actions.
- Handles in-house collection inquiries of walk-in clients; discusses and explains comprehensively to clients all necessary information.
- Documents follow-up notes and updates clients’ profile
- Prepares input sheets for adjustments and posting of payment and pay-offs.
- Prepares entries of redeposits of returned checks.
- Analyzes client profile, computes payment dues and prepares order of payment to cashier.
- Obtains complete and updated information of clients’ credit record; reconciles ledger and payment dues.
- Performs other job related duties as assigned.
Requirements
- Graduate of a Bachelor's Degree in Business Administration, Marketing or Communications, and other related courses
- With active listening skills, problem solving skills, customer service
- Written and Oral Communication Skills
- Willing to work onsite (Makati Head Office).
JONNA CASTANEDA
HR ManagerToyota Financial Services Philippines
Active within three days
Working Location
42/F, GT Tower International. 6813 Ayala Avenue, corner H.V. Dela Costa, Makati, 1227 Metro Manila, Philippines
Posted on 18 August 2025
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