Customer Service Representative
JetSon Manpower Agency
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues and complaints efficiently.
- Maintain customer records in the database.
- Collaborate with team members to improve service quality.
- Follow up on customer feedback and escalate issues as needed.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: Less than 1 year of experience in customer service or call center environments.
- Skills and Competencies: Proficiency in English, strong customer service abilities, technical skills for troubleshooting, and excellent people skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, manage calls efficiently, and provide product information.
- Working Conditions: Primarily office-based, potentially high-pressure call center environment.
- Qualities and Traits: Patience, empathy, effective communication, and adaptability.
Lovely Joy Zamudio
RecruiterJetSon Manpower Agency
High response rate
Working Location
Ayala Malls Vertis North. North Ave, Diliman, Quezon City, Metro Manila, Philippines
Posted on 05 March 2025
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