Customer Service Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Employee of the Month Award, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Work-Life Balance
Flexible Hours
Description
- Respond promptly to customer inquiries via phone, email, or chat.
- Assist customers with product information, order status, and troubleshooting.
- Maintain a positive and empathetic attitude towards customers.
- Document interactions and follow up as necessary.
- Collaborate with team members to enhance the overall customer experience.
- Meet performance metrics and contribute to team goals.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Proficient in call center operations, strong customer service skills, effective scheduling abilities, excellent problem-solving skills, teamwork oriented, and basic account management.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, manage schedules, and maintain accurate account records.
- Working Conditions: Fast-paced environment, potential shift work.
- Qualities and Traits: Strong communicator, empathetic listener, adaptable, and proactive team player.
kelvin ostan
HR OfficerMiranda HR
More than ten replies today
Working Location
Jupiter. Jupiter, Makati City, Metro Manila, Philippines
Posted on 22 August 2025
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