Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional support to customers via phone, email, and chat.
- Resolve issues efficiently while maintaining a positive attitude.
- Maintain detailed records of interactions and transactions.
- Collaborate with team members to improve service delivery.
- Assist in product inquiries and provide accurate information.
- Strive for customer satisfaction and retention.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communication, or related field.
- Experience Level: Less than 1 year of experience in customer service or related roles.
- Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
- Responsibilities and Duties: Respond to customer inquiries, resolve issues, and maintain records of interactions.
- Working Conditions: Office environment, with potential for remote work; regular interaction with customers.
- Qualities and Traits: Empathetic, patient, detail-oriented, and a team player.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 10 July 2025
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Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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