Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

₦677.4-812.8K[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
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Job Description

Description

  • Provide exceptional support to customers via phone, email, and chat.
  • Resolve issues efficiently while maintaining a positive attitude.
  • Maintain detailed records of interactions and transactions.
  • Collaborate with team members to improve service delivery.
  • Assist in product inquiries and provide accurate information.
  • Strive for customer satisfaction and retention.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business, Communication, or related field.
  • Experience Level: Less than 1 year of experience in customer service or related roles.
  • Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
  • Responsibilities and Duties: Respond to customer inquiries, resolve issues, and maintain records of interactions.
  • Working Conditions: Office environment, with potential for remote work; regular interaction with customers.
  • Qualities and Traits: Empathetic, patient, detail-oriented, and a team player.
Customer ServiceCall Centre
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Shayne Villaroman

HR ManagerMetacom Business Process Outsourcing Solution Inc.

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Working Location

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

Posted on 10 July 2025

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