Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

₦524.4-655.5K[Monthly]
On-site - TaguigNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

Description

  • Assist customers with inquiries via phone, email, and chat.
  • Resolve complaints and provide effective solutions.
  • Maintain a high level of customer satisfaction.
  • Document interactions and feedback in the system.
  • Collaborate with team members to improve processes.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field is required.
  • Experience Level: No prior experience is required; training will be provided.
  • Skills and Competencies: Proficient in English, strong communication skills, and experience in call centre operations.
  • Working Conditions: Office environment with standard hours; occasional overtime may be required.
  • Qualities and Traits: Patience, empathy, strong problem-solving skills, and a customer-focused mindset.
Call CentreEnglish LanguageCustomer Service
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Jaylo Roselle

HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.

Replied 9 minutes ago

Working Location

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Posted on 05 August 2025

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