• Job Title: Business Development Officer
• About Proto
• Proto is a leader in AI-powered customer experience solutions, specializing in multilingual and omnichannel automation. Our AICX platform is trusted by government regulators and private enterprises across various industries to enhance consumer engagement and protection. As we expand in the Southeast Asian market, we are looking for a dynamic and results-driven Business Development Officer to join our team.
• Job Summary
• The Business Development Officer will be responsible for identifying growth opportunities, building strong relationships with clients and stakeholders, and driving sales of Proto’s AI Customer Experience (AICX) solutions. This role involves market research, lead generation and development, to accelerate Proto’s expansion in the region.
• Key Responsibilities
• Identify and develop new business opportunities for Proto’s AICX solutions.
• Conduct market research to understand industry trends, customer needs, and competitive landscapes.
• Collaborate with marketing and product teams to align sales strategies with company goals.
• Assist in responding to RFPs, tenders, and other procurement processes.
• Track and report sales performance metrics, pipeline progress, and customer feedback.
• What We Offer
• Competitive salary
• Opportunities for career growth in a fast-growing AI company.
• Collaborative and innovative work environment.
• Remote-friendly and flexible work setup.

If you are a proactive and ambitious professional eager to drive growth in the AI-powered customer experience space, we’d love to hear from you! Apply now and be part of Proto’s mission to revolutionize AI-driven automation.

How to Apply:

Send your CV and cover letter with the subject line "Application: Business Development Officer - [Your Name]".

• Qualifications & Experience
• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 2+ years of experience in business development, sales, or account management, preferably in the SaaS or AI technology sector.
• Strong understanding of the B2B sales process, particularly in enterprise and government sectors.
• Excellent communication and negotiation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in CRM tools and sales automation software is a plus.
• Experience in the Southeast Asian market and multilingual proficiency (e.g., Bahasa Indonesia, Tagalog) is an advantage.