Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Assist customers with inquiries via phone, email, or chat.
- Resolve issues and provide solutions promptly and effectively.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve customer service processes.
- Provide feedback on product and service improvements.
- Stay informed about company products and services.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or a related field.
- Experience Level: No prior experience required; we welcome fresh graduates.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in computer applications.
- Working Conditions: Office environment with regular business hours; potential for remote work.
- Qualities and Traits: Customer-centric, empathetic, adaptable, and detail-oriented.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
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Working Location
Science Hub Tower 4. G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 17 June 2025
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