Customer Service Representative

SG8

₦544.2K-1.1M[月薪]
现场办公 - 曼陀罗勇1-3年经验高中全职
分享

职位描述

福利待遇

  • 员工表彰与奖励

    业绩加成, 年度考核

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

  • 职业发展

    工作培训

  • 休假和请假

    丧假, 产假和陪产假, 病假, 单亲假, 休假

显示更多

职位描述

Silver Goose 8 International, Inc. 

Customer Service Representative 

Starting Monthly Salary: PHP 20,000 and above 

Potential Salary: PHP 41,840.57 with Night Differential + OT Pay

 

Silver Goose 8 (SG8) International Inc., founded in 2006, is an online gaming software company licensed by PAGCOR. The company specializes in online casino, poker, keno, lottery, and sports betting. 

In line with our dynamic growth and expansion plans, we are inviting highly motivated and committed professionals to be part of our team. 

 

Job Title: (CSR) 

Customer Service Representative (CSR): Office-based, PHP 20,000+, HMO after 6 months, shifting schedules, 24/7 operations, BPO exp. preferred.

  • Respond to customer inquiries via live chat, calls, and messaging platforms 
  • Assist in resolving player issues promptly and professionally 
  • Coordinate with internal teams for fast and accurate problem resolution 
  • Provide top-tier service in both English and Filipino 
  • Monitor and help meet team KPIs and service level standards 
  • Extract reports and perform simple data analysis to support decision-making 


Benefits: 

  • Competitive base pay with high earning potential 
  • Shifting Schedule with Two (2) Rest Days per Week 
  • 12 hour shifts 
  • Rotate monthly between day and night 
  • Government Mandated Benefits Available 
  • Paid Leaves and holiday premiums  
  • Supportive work culture 
  • Career growth opportunities within the company 


Upon regularization:  

  • Hybrid work flexibility (1 WFH day/week)  
  • HMO Benefits under Maxicare  
  • Leave Benefits (7 SL / 14 VL)  

职位要求

  • 1 –2 years of BPO Experience.  
  • Experience in the gaming or online entertainment industry is a plus 
  • Comfortable using Excel/Google Sheets for basic reporting 
  • Willing to work 12-hour shifts and rotate monthly between day and night
英语客户服务调度解决问题有团队精神的人非常有职业道德销售队伍呼叫中心人际交往能力后台支持
Preview

Silver Goose 8

HR ManagerSG8

三天内活跃

工作地址

Unit 6A, 6th Floor, MG Tower II, Shaw Boulevard corner L. Gonzales, MG Tower II. Shaw Boulevard corner L. Gonzales and, 29 de Agosto, Mandaluyong City, 1550, Philippines

发布于 03 July 2025

举报

Bossjob安全提醒

如果该职位要求您在海外工作,请保持警惕,谨防欺诈。

如果你在求职过程中遇到有以下行为的雇主, 请立即举报

  • 扣留您的身份证,
  • 要求您提供担保或收取财产,
  • 迫使你投资或筹集资金,
  • 收集非法利益,
  • 或其他非法情况。