The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
Role Network Engineer / Firewall
Location Nex tower building Makati City (Onsite – Hybrid)
Hire Type Full-Time with ATOS
Work Setup Hybrid (3x RTO and 2x WFH)
Role Summary
As a member of the Network Operations Service Fulfillment Team is a highly motivated, results-oriented expert who will be responsible for optimally operating network infrastructure with special emphasis throughout the Asia region.
Job Functions / Responsibilities /Results Area
An individual to be part of the Network Operations Service Fulfillment team to work on network infrastructure operations and service request to maintain and enhance availability, stability, resiliency.
Report to the lead of network operation service fulfillment team manager
Being part of the team and collaborate with each other on resolving all incidents and be point of escalation of all events from event management team
Responsible for implementing multiple request within SLA.
Have knowledge for the process of change creation and change implementation
Ability to resolve incidents within SLA timeline including automate and improve existing processes
Have knowledge to third party vendors, including Telco, to resolve incidents in timely manner.
Identify any potential risk of impacting network availability and escalate to next level operations engineering team
Responsible for handling BAU service request across data network, security infrastructure, e.g. firewall policy change, configuration hardening etc. to mitigate any potential risk and achieve good time to market
Interface with local country network team and various technical teams on incidents and service requests in Asia
Adhere to enterprise service management practice include but not limit to incident, problem, change management
Responsible for design, implementation, and configuration on Enterprise firewall rule, LAN, WAN network including Cisco devices; Software Defined Network; SDWAN, Aruba, Clearpass, etc
Qualifications
Bachelor’s degree in Information Technology/Computing/Computer Science/ECE or related field with at least 5 years of working experience in IT field preferably in managing network infrastructure and security operations.
Solid experience in configuring and supporting complex network environments consisting of data network, security on-perm and cloud infrastructure.
Strong knowledge in routing and switching technology, such as BGP, Express Route, OSPF, SDWAN etc.
Knowledge in wireless technology and product, such as Aruba
Strong knowledge in various network security technology and systems including firewalls, IPS, load balancer, proxy.
Solid experience in routing and switching platforms, security platforms across different vendors
- Cisco networking
- Palo Alto, CheckPoint, Fortigate firewalls
- F5 Load balancer
- Azure Cloud
- Zscaler
- Aruba
- Azure Network
- SDWAN infrastructure
Strong hands-on experience on end-to-end management; troubleshooting and problem-solving skill across multiple platforms in complex network environment
Familiar with ITIL processes – Incident, Problem, Change etc. – experience on ServiceNow tool would be beneficial.
Able to work under pressure in dynamic environment
Possess one or more vendor certifications
Cisco certification - CCNP or above is preferred
Palo Alto – PCNSA or PCNSE is preferred
Checkpoint - CCSA or CCSE is preferred.
Azure Certification
Good team player, excellent written and verbal communication skills