Healthcare Account - Alabang site
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Provide exceptional customer service to clients via phone, email, and chat.
- Resolve customer inquiries and issues efficiently and effectively.
- Maintain a positive and professional demeanor in all interactions.
- Document customer interactions and feedback accurately.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of experience in customer service or call center roles.
- Skills and Competencies: Proficient in English, strong communication and interpersonal skills.
- Working Conditions: Office environment, may involve shift work.
- Qualities and Traits: Empathetic, patient, and detail-oriented with a positive attitude.
Eduard Lagman
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Active within three days
Working Location
Madrigal Ave
Posted on 25 July 2025
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